Deep listening, collaboration, creativity, and flexibility are at the heart of every project. 

We ask thought-provoking questions right from the start. 
When was the last time someone really listened to you? Was so attentive to what you were saying and whose follow-up was so spot on that you felt…understood? That’s what we do. We begin all of our projects with in-depth interviews (that feel more like conversations) to understand what led to your project, and what you hope to achieve.

We play well with others.
First off, we love people. We really do. And that means we view every project as a partnership. Our projects succeed because we work as one team—the client + ICP—focused on the same goal. 

We are fueled by creativity and innovation.
We leverage human-centered design, strategy, technology, and creativity to craft products that resonate deeply with users while achieving business goals.

We know how to pivot.
Our feathers are rarely ruffled. It’s true. After working for decisionmakers like Madeleine Albright and Barack Obama, we're not freaked out by much. That’s why when a project doesn’t go exactly as planned, we remain calm and can pivot. 

Connects what you do with what your audience needs.

Research
Analyze the space you occupy while identifying opportunities to stand out.

Architecture
Optimize the structure of your portfolio of services, products and/or brands.

Positioning
Locate the niche that helps you stand out from the competition. 

DNA
Distill the strategic vision that will guide your evolution.

Deliverables:

• Audience research
• Brand workshop
• Brand Ttraining
• Creative briefs
• Competitor analysis
• Content audit
• Design guidelines
• Persona development
  
• Stakeholder interviews
  
• Verbal Branding
  

Conveys who you are with compelling words.

Naming
Conceive the name of your organization, brand, product or service.

Manifesto
Draft the narrative that defines who you are and what you do.

Voice
Standardize the way you talk and write across contexts.

Messaging
Develop the words that resonate with your audiences and inspire desired actions.

Deliverables:

• Brand story
• Written Content
• Manifesto
• Voice and tone

Defines how you present yourself.

Identity 
Create the system that visually represents your strategy across platforms.

Content
Authentic content is essential in the digital world.

Collateral 
Design the digital assets that activate your identity. 

Deliverables:

• Animation
• Illustration
• Brand guide
  
• Logo development
  
• Content design
• Campaign development
  
• Photography
• Video production
• Reports
• Social marketing
  
• Website design
  

We collaborate with clients from the initial discovery phase to scaling, ensuring we create the right solution and implement it effectively.
 
Strategy 
The direction, journey, and key factors ensuring the success of your product.

Design
Prioritizing the needs, preferences, and experiences of the end user throughout the entire design process to create a frictionless experience. 

Technology
We enhance search engine visibility, guarantee accessibility, and optimize for performance.

Deliverables:

• Accessibility report
• App design
  
• Data visualization
  
• Full-stack developement
• Geospacial mapping
  
• Information architecture
  
• Prototype
• Products design
  
• SEO and data analysis
  
• User research and testing
• Usability testing
  
• WordPress development

Headquarters
Washington, DC

© 2024 Iced Coffee, Please.